Legal
Delivery Policy
How and when we deliver our services.
Last updated: 13 November 2026
This Delivery Policy explains how Snipedia Consulting Ltd (“Snipedia”, “we”, “us”) delivers its services. It should be read with our Terms and Conditions and your written proposal.
Nature of our services
Snipedia provides professional services: brand positioning and identity, conversion systems (websites, funnels and landing pages) and performance marketing. All deliverables are digital. We do not sell or ship physical goods, so no shipping charges, couriers or delivery addresses apply.
Getting started
An engagement begins once you have accepted our written proposal and paid any deposit or first instalment. We then confirm your kick-off date, the people involved and the information we need from you, such as brand materials, website or platform access and goals.
Timelines
The timeline for each project is set out in your proposal. As a guide, brand positioning projects typically take 4–8 weeks, while full growth architecture implementations may take longer. We prioritise depth and structure over speed to ensure the foundation supports sustainable growth. Timelines run from the kick-off date and assume we receive what we need from you on time.
How we deliver
- Branding: positioning documents, messaging, visual identity files and brand guidelines, delivered as digital files by email or a shared folder.
- Conversion systems: websites, funnels and landing pages built and published on your platform or a staging link for your review.
- Performance marketing: campaigns set up in your advertising accounts, with tracking in place and regular reporting.
Deliverables are provided in stages as set out in the proposal, so you can review progress along the way.
Review and approval
We share each stage for your feedback. Your proposal states how many rounds of revisions are included. Please send consolidated feedback within the review period stated in the proposal, normally 5 working days. A deliverable is treated as approved when you confirm in writing or when the review period ends without comments.
Delays
If anything may affect a delivery date, we will tell you as early as possible and agree a new date. Delays can be caused by late feedback, missing access or content, changes to scope, or third-party platform issues outside our control. In those cases the timeline moves accordingly.
Ongoing services
For recurring services such as campaign management, work is carried out continuously through each billing period. We share reports and updates on the schedule agreed in your proposal.
Access and ownership
Where we set up accounts or assets for your business, they are created in your name and you keep access. Final ownership of deliverables is covered in our Terms and Conditions.
If something is wrong
If a deliverable is missing, incomplete or does not match your proposal, email support@snipedia.com and we will fix it. Cancellations and refunds are covered in our Refund & Cancellation Policy.
Contact us
Snipedia Consulting Ltd
128 City Road London,
EC1V 2NX United Kingdom
support@snipedia.com