Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: 13 November 2026
This Privacy Policy explains how Snipedia Consulting Ltd (“Snipedia”, “we”, “us”, “our”) handles personal information when you visit this website, contact us or use our services. We take your privacy seriously and process personal data in line with the UK GDPR and the Data Protection Act 2018.
Who we are
Snipedia Consulting Ltd is the controller of the personal information described in this policy. Our address is 128 City Road, London, EC1V 2NX, United Kingdom. You can reach us at support@snipedia.com.
Information we collect
Information you give us
When you complete our contact form, book a consultation or email us, we may collect:
- your name, email address, phone number and country code;
- your industry and the details of your business or enquiry;
- any other information you choose to include in your message; and
- your marketing preferences.
Information collected automatically
When you browse our site we and our service providers may collect technical data such as your IP address, browser type, device information, the pages you view and how you arrived at our site. Some of this is collected using cookies; see our Cookie Policy.
Information from clients
If you become a client, we also process the information needed to deliver and manage our services, such as billing details, business contacts and brand or campaign materials you share with us.
How we use your information
- To respond to your enquiries and arrange consultation calls.
- To provide, manage and improve our services, and to take payment.
- To send you updates, insights and announcements where you have asked to receive them.
- To understand how our website is used, keep it secure and improve it.
- To meet our legal and regulatory obligations and to establish, exercise or defend legal claims.
Our legal bases
We rely on the following lawful bases under UK data protection law:
- Consent — for marketing messages and non-essential cookies. You can withdraw consent at any time.
- Contract — where we need your information to take steps at your request before entering a contract, or to perform one.
- Legitimate interests — to run and secure our business, understand how our website performs and respond to enquiries, where these interests are not overridden by your rights.
- Legal obligation — where we must process information to comply with the law.
Marketing messages
If you tick the consent box on our contact form, we may send you occasional product updates, insights and announcements. Message frequency may vary. You can unsubscribe at any time using the link in our emails or by writing to support@snipedia.com. We do not sell your personal information.
Who we share your information with
We share personal information only where necessary and with appropriate safeguards:
- service providers who help us run our business, such as website hosting, email, customer relationship management, scheduling, analytics and payment providers;
- professional advisers such as lawyers, accountants and insurers;
- regulators, law enforcement or other authorities where we are legally required to; and
- a buyer or successor, if our business or assets are ever sold or restructured.
International transfers
Some of our providers are located outside the United Kingdom. Where we transfer personal information abroad, we use safeguards recognised under UK law, such as adequacy regulations or the UK International Data Transfer Agreement or Addendum.
How long we keep your information
We keep personal information only as long as needed for the purposes above. Enquiry details are generally kept for up to 24 months after our last contact; client records are kept for the length of the engagement and for the period required for tax, accounting and legal purposes. When information is no longer needed we delete or anonymise it.
Your rights
Under UK data protection law you have the right to:
- access the personal information we hold about you;
- have inaccurate information corrected;
- have your information erased in certain circumstances;
- restrict or object to our processing, including direct marketing;
- receive your information in a portable format; and
- withdraw consent at any time where we rely on it.
To exercise a right, email support@snipedia.com. We will respond within one month. If you are unhappy with how we handle your information you can complain to the UK Information Commissioner’s Office at ico.org.uk, though we would appreciate the chance to put things right first.
Security
We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No online transmission is completely secure, so we cannot guarantee absolute security.
Cookies
Our site uses cookies and similar technologies. You can read what they do and how to manage them in our Cookie Policy.
Third-party content and links
Our site may link to or embed third-party content, such as Google Maps and web fonts. These providers have their own privacy practices and we are not responsible for them. Please review their policies.
Children
Our services are aimed at businesses and are not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last revised. Material changes will be highlighted on this page.
Contact us
Snipedia Consulting Ltd
128 City Road London,
EC1V 2NX United Kingdom
support@snipedia.com